Let's build something impossible.

Have a question about the API? Found a bug? Just want to say hi? We are listening.

Get in touch with the builders.

Whether you’re a freelance designer running into a bug, or an enterprise team looking for API access, we’re here to help.

We are a small, product-focused team based in Shanghai, dedicated to automating the boring parts of creative work.

Technical & Billing Support

Email us for bug reports, account issues, or refund requests.

support@lyrictomelodyai.com

Privacy & Security

Your work is safe with us. Uploaded source files are retained only as long as needed for processing and are deleted according to the retention rules described in our Privacy Policy. Generated projects, outputs, and trained voice models may be retained for longer depending on your plan and product settings. We do not use your private uploads to train our general-purpose models unless we obtain separate permission.

Response Time

We operate on China Standard Time (UTC+8). We aim to reply to every message within 24 hours during business days.

Send us a message

Please include your Project ID if you are reporting a specific issue with a music generation task.

Frequently Asked Questions

Quick answers to common questions.

Can I use the generated music for commercial work?

Commercial use is available for eligible outputs under supported plans and our Terms. We don't guarantee that AI-generated material is copyrightable, exclusive, or free of similarity to third-party works -- you're responsible for having the necessary rights to your inputs and reviewing outputs before commercial distribution.

What file formats do you support for export?

We currently support high-fidelity MIDI and WAV exports for instrumentals, and MP3/WAV for vocal synthesis. These formats are compatible with all major DAWs like Ableton Live, FL Studio, and Logic Pro.

Is the emotional intent of the lyrics preserved?

Yes. Our AI models are specifically trained to analyze the narrative arc and emotional weight of your lyrics, ensuring the generated melody and arrangement align with your creative vision.

Do you offer refunds for failed generations?

Yes. If our AI fails to process your lyrics or the quality is significantly below standard, please send us the Project ID. We will investigate and issue a full credit refund to your balance.

Hear the Demo Melody

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