Refund Policy

• A melody generation fails due to a server-side error (credits deducted but no successful output delivered).
• The output is incomplete due to a system issue (e.g., missing stems, corrupted download) and we cannot re-run successfully.
• Refund requests must be made within 7 days of purchase.
• Duplicate charges within the same 24-hour window.

Send an email to support@lyrictomelodyai.com with your account email, order ID (if applicable), project ID, and a short description of what went wrong. We review requests in the order received.

• Requests must be filed within 7 calendar days of purchase.
• We may ask for the project ID and logs/metadata. Any files shared for troubleshooting are deleted after verification.
• Approved refunds are issued via the original payment method.

You can cancel any time from your dashboard (Manage Plan). Cancelling stops future renewals; your plan stays active until the end of the period you already paid for. Subscriptions renew automatically until cancelled.

If you cannot cancel yourself for any reason, email support@lyrictomelodyai.com from your account email and we will cancel it for you within one business day. A failed cancellation attempt is never a reason to be charged again -- tell us and we will refund the renewal.

EU/UK consumers: you may have a statutory 14-day right of withdrawal. Where you ask us to deliver digital content or credits immediately, you acknowledge that this right may be lost once delivery has begun, to the extent the law allows.

Because Lyrictomelody AI is a credit-based service, unauthorized disputes negatively impact our ability to operate. If you disagree with a charge, contact us first—we can reverse credits faster than card networks.

Fraudulent disputes or refunds requested after delivering successful outputs may lead to account suspension and forfeited remaining credits.

• The 24-Hour Pass is non-refundable after substantial successful usage (e.g., multiple completed projects and downloads).
• Subscription renewals are non-refundable if not cancelled before the renewal date.
• Requests made after the 7-day window.
• Any manual edits or downstream usage after downloading a successful output.

Nothing in this Refund Policy limits any non-waivable refund, cancellation, or consumer protection right available to you under the mandatory law of your country of residence, where such rights cannot legally be waived by agreement.